HISTORY

Formed in 1986, Craig Williams Consulting is an association of consultants, programmers, communications service companies, and PC equipment manufacturers. Our target market is small to medium sized businesses and local government agencies. (Please checkout our client links page for an example of markets served.)

Our primary service is the configuration, sales, installation, use training, and repair of "WinTel" based PC local area networks at our clients locations. Additionally, we have setup an internet presence for a number of our clients with "home page" design and creation, selection of internet providers, and linking of clients local area networks with TCP/IP wide area networks. If you feel we can be of service to your company follow this link to our contacts page.

With extensive experience in all levels of PC and internet based hardware and software installation, integration and repair our standard client methods include:

Client topology design based on the requirements of each individual client.

Prepare a survey of applications required and hardware requirements for these applications. Suggest a balance between cost of equipment and gains in efficiency and productivity. Find a balance of equipment configurations that will be effective for a reasonable period of time considering the industry continues to demand larger and faster systems as software applications are revised and re-released. Insure minimum system down time with " just in case" backup disaster planning and hardware as part of the final configuration

Implementation Planning.

Map out acceptable schedules of equipment and software delivery to minimize disruption of the workplace. Setup parallel equipment operation and testing for major system and applications upgrades. Insure training systems are considered where major changes to standard operations are planned.

Client Education.

Insure the client is trained on the normal system procedures for backups, anti virus upgrades, and any special requirements of standard or special vertical applications on their systems.

Prompt problem resolution.

Be available, by cell phone / pager, during normal business hours or special periods as required, to provide clients with prompt problem resolution by telephone or on-site support.

CAREER EXPERIENCE

Craig A. William, Principal Consultant

Computer systems consultant to small and medium sized businesses. Specialize in providing equipment selection and acquisition, systems support, training, local area network (LAN) installation, support and configuration, wide area networks with Internet integration and web site publishing services. Clients include Local Government, Accounting, Manufacturing, Civil Engineering, Medical and Legal professions. Manufacturers Representative, Mega Comm Technologies Inc. (MCT). MCT is a San Diego based OEM and re-seller of Microsoft DOS compatible personal computer systems and accessories.

1980-1987

Doric Scientific Division of Emerson Electric Corp. San Diego. Marketing Engineer, PC Based Data Acquisition and Control Systems. Responsible for market position, product mix, manufacturing scheduling and future product definition. Interface with Engineering and Finance to insure product design, sales and quality meet Division goals. Establish sales goals, conduct product training and applications engineering assistance for Emerson Representatives and Distributors.

Manager, Customer Service, 1980 to 1984. Responsible for the operation and profitability of regional and depot instrument repair centers world wide, technical field service, spare parts sales and customer applications assistance.

1976-1980

Mobile Electronics El Cajon, Owner, Manager. A retail electronics store specializing in sales and service for custom automotive electronics and 2-way radio systems.

1967-1976

Radio Shack Division of Tandy Corp. Store Manager, opened and managed first west coast store, Grossmont Center. Regional Service Center Manager, responsible for repair services of all Radio Shack products sold in the San Diego area. Store Owner, under joint venture franchise program.

1964-1967

Cubic Corp. Research and Development Technician. Worked with project engineers in the development of government defense electronics systems.

EDUCATION

Bachelor of Science, Management, School of Business San Diego State University

COMMUNITY

Technical Support Officer and Webmaster for Campo Fire and Rescue

Member, Mountain Empire Disaster Preparedness Committee

Past Member, City of La Mesa, Ad Hoc Committee for New and Emerging Technologies.

Past Commissioner, City of La Mesa, Parks and Recreation Commission.

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